General Terms and Conditions

Booking confirmation: A deposit of € 500,- for apartments and of € 450,- for rooms is required to guarantee the room reservation. The final payment must either be made before you arrive, or on site in cash.

Methods of payment: We only accept cash upon arrival or bank transfer prior to arrival.
Please note that we do not accept credits card or other card (e.g. debit card, switch card, ATM card, cash card) payments.

Bank: HYPO Bank Schladming
IBAN: AT68 5600 0206 5305 2899
In the name of Sportpension Alpenrose – Mag. Sylvia Rojer

Cancellation policy

Unless otherwise agreed, the cancellation terms as stated under § 5 (Rescission of the Accommodation Agreement) of the Austrian General Terms and Conditions for the Hotel Industry (AGBH 2006) apply.

- more than 3 months before the date of arrival           > no cancellation fee

- 3 months to 1 month before the date of arrival          > 40 % of the total agreed price

- 1 month to 1 week before the date of arrival              > 70% of the total agreed price

- within the last week preceding the date of arrival     > 90 % of the total agreed price

In order to be on the safe side in the event of a cancellation, we recommend you take out a trip cancellation insurance. It insures you against financial risks such as cancellation fees, should you have to cancel or interrupt your journey due to an unforeseen event (e.g. illness, unemployment).

Please note that pets are only allowed upon prior authorization.

Authority in accordance with ECG (e-commerce law): District commission Liezen. We are member of the Chamber of Commerce of Styria / Hotel sector